Shipping Policy

Shipping Policy - ebaystoremall.shop

Thank you for choosing ebaystoremall.shop! We are committed to providing efficient and reliable shipping services to ensure a smooth shopping experience. This policy outlines our shipping process, fees, and other important information.

1. Shipping Areas

We currently offer shipping to most regions worldwide. No matter where you are, we will strive to deliver your order in a timely manner.

• Domestic Shipping: We offer both standard and expedited shipping within the United States.
• International Shipping: We also support international orders, though shipping fees and times may vary depending on the destination.

2. Processing Time

• Order Processing: Once we receive your order, we will process and ship it within 1-2 business days. All orders require processing, packaging, and verification. Processing time may be delayed during special promotions, inventory changes, or holiday seasons.
• Order Confirmation: After your order has been processed and shipped, we will send an order confirmation email along with tracking information.

3. Shipping Methods

We offer several shipping options to ensure you can choose the one that best fits your needs:

• Standard Shipping: Typically takes 5-7 business days (excluding holidays).
• Expedited Shipping: For faster delivery, we offer expedited shipping, which usually arrives within 2-3 business days.
• International Shipping: Shipping times for international orders depend on the destination country, typically taking 7-15 business days, but may be delayed due to customs clearance or other factors.

4. Shipping Fees

Shipping fees are determined by the following factors:

• Delivery Address: Shipping fees may vary depending on your location.
• Order Amount: Some areas may qualify for free shipping based on the order total, which will be specified in our promotional offers and discounts.
• Shipping Method: Fees for standard shipping and expedited shipping may differ, and you can choose the shipping method during checkout.

At checkout, we will provide a clear estimate of shipping costs, and you can select the most suitable shipping option before confirming your order.

5. Order Tracking

• Once your order is shipped, we will send you an email with tracking information. You can track your order in real time through the carrier's website.
• If you do not receive tracking information, please contact us, and we will assist you in tracking your order.

6. Shipping Address

• Please ensure that the shipping address you provide is accurate. We will ship to the address provided, and we cannot modify the shipping address after the order is placed. If issues arise due to an incorrect address, we are not responsible for any delays or lost shipments.
• If your package cannot be delivered and is returned to our warehouse, we will contact you promptly to arrange for reshipment. Additional shipping fees may apply.

7. Late Deliveries

• In rare cases, delivery may be delayed due to weather conditions, holidays, natural disasters, or other uncontrollable factors. If you have not received your order by the expected delivery date, please contact us, and we will help track your order and resolve any issues.

8. Missing/Damaged Items

• If you receive an item that is damaged or missing parts, please contact us within 7 days of receipt and provide photos of the item and packaging. We will offer a replacement or refund for the damaged/missing item.

9. Free Shipping Policy

• For eligible orders, ebaystoremall.shop offers free shipping. Free shipping conditions will typically be displayed during checkout or in our promotional offers and seasonal discounts.

10. Customer Support

If you have any questions or need assistance with our shipping policy, please feel free to contact our customer service team:

• Email: support@ebaystoremall.shop
• Phone: +3465580500

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Thank you for choosing ebaystoremall.shop! We are committed to providing you with fast and reliable shipping services to ensure your shopping experience is smooth and worry-free. If you have any questions or need further assistance, please don’t hesitate to contact us.